What is Quality?
Posted by vedorg on June 16, 2008
“Quality is the totality of features and characteristics of a product or a service that bears on its ability to satisfy the given needs”.
ANSI Standard (ANSI/ASQC A3/1978)
Posted by vedorg on June 16, 2008
“Quality is the totality of features and characteristics of a product or a service that bears on its ability to satisfy the given needs”.
ANSI Standard (ANSI/ASQC A3/1978)
